The New Flat Rate Blog

Pricing, selling, and scaling, from contractors who've done it.

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6 min read

How to Choose the Best Plumbing CRM for Your Business

The best plumbing CRM gives your team a clear customer and job history, makes follow-up easy to automate, works with your field service management system, and is simple enough for your office staff to use every day. Price per user matters, but so...

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4 min read

Plumbing Pricing Software: What It Should Do That Your Price Book Can't

Plumbing pricing software should help your tech sell the job, not just look up a price. A price book stores numbers. Good software presents options,...

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4 min read

Strong Hands Deserve a Hand to Hold: Honoring Women in the Trades This October

October is Breast Cancer Awareness Month, and for me, it is deeply personal.

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4 min read

HVAC Payment Collection: Get Paid Faster

HVAC contractors get paid faster by starting the payment process before the work begins. When the customer knows the price, has approved the work,...

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10 min read

HVAC Software: The Contractor's Complete Buyer's Guide

If you run an HVAC company, somebody is trying to sell you software this week. A rep at the supply house. An ad in your feed. A booth at the next...

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2 min read

HVAC Technician Training: Why You Shouldn't Wait for Slow Season

The best time for HVAC technician training is now, not when business slows down. For most growing home service companies, business never really slows...

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6 min read

Your ServiceTitan Price Book Isn't the Problem. Here's What Is.

A clean ServiceTitan pricebook won't raise your average ticket on its own, because a pricebook stores prices. It doesn't decide what the homeowner...

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Office manager at a small HVAC company reviewing job invoices and work orders on a laptop

8 min read

What Accounting Software Should an HVAC Company Use?

Accounting software does not make you money. It measures where the money went. And it can only do that honestly if the way the work was sold was...

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5 min read

Contractor Branding That Keeps HVAC Service Calls Close

HVAC contractors can perform excellent work yet be forgotten when a homeowner needs help months or years later. Once a system is running, the company...

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2 min read

Step Away From the Daily Grind. Build the Business You Want to Own at MasterMind 2027

When was the last time you had four days to work on your business instead of handling the next call, filling a gap in the schedule, or solving a...

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