5 min read
The Most Expensive Time to Fix Your Pricing System Is After You Grow
If you already know your flat-rate pricing needs work, "later" can sound reasonable.
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3 min read
Why Giving Customers Exactly What They Asked For Loses You the Job
When a customer says "just fix the water heater" and you quote them one price to fix the water heater, you've given them exactly what they asked for...
3 min read
HVAC Job Costing: Why 'Busy' Doesn't Mean Profitable
Most contractors price a job, do the work, and move on to the next call. They never go back and check whether that job actually made money. A recent...
5 min read
The Service Agreement That Keeps Your Customer Isn't the Same One That Makes You Money
A successful HVAC service agreement has to do two jobs: give the homeowner a reason to stay and give the contractor a reason to keep serving them....
5 min read
Why Your Markup Percentage Looks Right on Paper and Loses You Money in the Field
Your markup percentage can look right on paper and still lose money because markup only measures what you add to a cost. It doesn't automatically...
3 min read
Why a Full Schedule Feels More Like a Headache Than a Win
A full schedule feels like a headache when job volume goes up but profit doesn't move with it. Most contractors get here the same way: more calls,...
3 min read
The Plumbing Companies Growing the Fastest Right Now Aren't Hiring the Most
When it comes to plumbing company growth right now, the fastest-growing businesses are increasing revenue per technician, not headcount. Plumbing is...
