The New Flat Rate Help Desk
Here you’ll find all of our video tutorials on commonly asked questions about our app.
Search Feature Enhancement on The New Flat Rate App
New search feature enhancement within TNFR Menu Pricing app! New app update (version 6.2.3) is here! You can now easily find task locations by using the search function in the terminology guide....
All Devices That Are Compatible With The New Flat Rate app
This is all devices that are compatible with The New Flat Rate app: Devices- Android Phone - Android 4.3 and up Android Tablet - Android 4.3 and up Android Smart Watch - Not Supported Apple...
How To Edit ServiceTitan Estimates From Your Desktop
In the rare instance where you would need to create or update a service titan estimate, and you don’t have access to the TNFR mobile app, update them in your admin portal! In this article, we’re...
How to Add A New User
Welcome to the How to Add Users to Your TNFR Dashboard Tutorial. We're going to show you how to add a user to your TNFR Dashboard. Step 1: The first thing you’re gonna do is log in to the TNFR...
How to Set Up the TNFR and ServiceTitan Integration
Welcome to the How to Set Up the TNFR and ServiceTitan Integration Tutorial. This tutorial will show you how to set up your service titan integration with the new flat-rate app. So let’s get...
How to Use the TNFR and ServiceTitan Integration
Welcome to the How to Use the TNFR/ServiceTitan Integration Tutorial. Here’s how to use the TNFR and ServiceTitan integration on a service call. Step 1: After your dispatcher has assigned the job...
How to Add A New User
Welcome to the How to Add Users to Your TNFR Dashboard Tutorial. Hey! It’s a great day at The New Flat Rate! In this video, we're going to show you how to add a user to your TNFR Dashboard. Let’s...
How to Change Your Service Prices in the TNFR App
Welcome to the How to Change Your Service Prices Tutorial. Hey! It’s a great day at The New Flat Rate! In this video, we're going to show you how to change your service prices in the TNFR Admin...
Enhanced Customization Tutorial
Welcome to the Enhanced Customization Tutorial for TNFR members. This new update allows you to customize your tech handbook and descriptions. *Version 5.0.5 or higher on the TNFR Mobile App Start...
Housecall Pro Integration Tutorial
Welcome to the Housecall Pro Integration setup tutorial for TNFR members. A brief tutorial video walking you through the setup process for the Housecall Pro integration with The New Flat Rate! Step...