What’s In Your Bin? Written by: Suzanne Wedeven Hey there,If you’ve ever opened a service van and found five of the same part (but never the one you need), this one’s for you. Inventory isn’t the most glamorous part of the home service...
Why Your Technicians Feel Disconnected — and How to Fix It Fast Written by: The New Flat Rate Meet The Lonely Plumber. For 10 weeks, this plumber showed up to jobs, fixed pipes, and drove from one call to the next. But there was one big problem — he didn’t know...
How to Calculate Your Billable Hour (and Make a Profit) Written by: The New Flat Rate If you’re a contractor, you’ve likely asked yourself: “How do I set my billable hour?” It’s a crucial question, yet many home service business owners...
Stop Scheduling the Wrong Way: Prioritize Calls for Profit and Business Growth Written by: The New Flat Rate For years, home service businesses have relied on outdated scheduling methods—first come, first served or grouping calls by zip code. But the truth is, that...
The Proven Technician Pay Scale System to Keep Your Team and Boost Profits Written by: The New Flat Rate Stop technician turnover with a smarter pay system. If you’re a contractor in the HVAC, plumbing, or electrical industry, you know how hard it can be to...