The New Flat Rate Provides a Menu for Every Repair!

 

This means the technician simply lets the customer choose, so no selling is required.

The New Flat Rate is the best software for home services! It serves residential plumbing, HVAC, and electrical contractors. Home service businesses all over now make more money, retain more customers, and have put better training systems in place. As a result, The New Flat Rate’s software for home services has been voted #1 by Contracting Business multiple times.

 

The idea underlying the levels in the Menu and how the software for home services works is this:

 

We’re no longer talking about parts and components. Replacing parts cause call backs. While looking at the problem with the view of, ‘What’s actually happening’ allows us to apply the overall solution.

For example, a capacitor is a part. We call it a voltage absorption system because that’s what it does. By understanding that it is absorbing voltage we realize that it doesn’t work alone. So, what else absorbs voltage? Wires, controllers, relays, transformers, terminals (sta-kons), wire nuts, etc. Now we can repair the entire voltage absorption system or just replace a capacitor. Which one would you guarantee for 24 months?

5 Menu Options

The Band-Aid

The Band-Aid is a quick fix, (gas and go) but it must cover the level of the warranty given. Fix it if you see it, test, (make sure it will start and stop) and leave. In reality, this is what most flat rate tasks are, just a quick fix of the obvious problem. But, this menu pricing software for home services doesn’t stop there!

The Bronze & Silver

The Bronze & Silver levels will usually call for us to check contacts, tighten terminals and overall dress up of the system. This eliminates the things that we know cause callbacks. This allows us the ability to give a longer warranty with confidence.

The Gold & Platinum

Gold & Platinum options allow you to utilize all your skills to thoroughly address any issues. These tiers offer extended warranties and comprehensive testing to ensure optimal performance, akin to fine-tuning a classic car. Take your time, make it like new, and earn the satisfaction of a job well done.

CLICK HERE To truly see the difference between typical flat rate services and The New Flat Rate.

“Because of The New Flat Rate, 37 people have job security and can support their families. We have never had this many customers calling in or posting reviews bragging about how great of service they received.”

– Keith Hilligoss Air Solutions/Sand Springs, OK