The New Flat Rate works by providing a menu for every task or repair.

 The technician simply lets the customer choose. No selling required!

The New Flat Rate is the best software for home services! It serves residential plumbing, HVAC, and electrical contractors. Home service businesses all over now make more money, retain more customers, and have put better training systems in place. As a result, The New Flat Rate’s software for home services has been voted #1 by Contracting Business multiple times.

The idea underlying the levels in the Menu and how the software for home services works is this:

We’re no longer talking about parts and components. Replacing parts cause call backs. While looking at the problem with the view of, ‘What’s actually happening’ allows us to apply the overall solution.

For example, a capacitor is a part. We call it a voltage absorption system because that’s what it does. By understanding that it is absorbing voltage we realize that it doesn’t work alone. So, what else absorbs voltage? Wires, controllers, relays, transformers, terminals (sta-kons), wire nuts, etc. Now we can repair the entire voltage absorption system or just replace a capacitor. Which one would you guarantee for 24 months?

The Band-Aid

The Band-Aid is a quick fix, (gas and go) but it must cover the level of the warranty given. Fix it if you see it, test, (make sure it will start and stop) and leave. In reality, this is what most flat rate tasks are, just a quick fix of the obvious problem. But, this menu pricing software for home services doesn’t stop there!

The Bronze & Silver

The Bronze & Silver levels will usually call for us to check contacts, tighten terminals and overall dress up of the system. This eliminates the things that we know cause callbacks. This allows us the ability to give a longer warranty with confidence.

The Gold & Platinum

The Gold & Platinum choices are where you can take your time and use all the skills and talents that you possess to eliminate all the possible sources of the fault/problem. These options are where this software for home services really shines. You are giving a longer warranty, so anything that is affected by the fault is made like new. Testing for these levels not only ensures the ongoing continual and proper operation of the equipment, but also includes additional performance testing that assures operation per the manufacturers design i.e., temperature rise/drop, delta T, static pressure, air flow and efficiency levels.

It’s kind of like Tim the Toolman spending time on his Hot Rod in the Garage. He wants to go over every inch and make sure everything is perfect. Even if it takes 3 years. So, make it run like you’d make your fine classic car run if you had all the time in the world. After all the Gold and Platinum are priced so ‘They just bought your day’, and of course, it won’t take all day but slow down, take your time, and restore this fine piece of equipment and make your momma, and the customer, proud of you.

“Because of The New Flat Rate, 37 people have job security and can support their families. We have never had this many customers calling in or posting reviews bragging about how great of service they recieved,”

Keith Hilligoss

Air Solutions/Sand Springs, OK

The New Flat Rate is a menu pricing system that allows HVAC, electrical, and plumbing technicians to not have to sell.Plumbing Price Book, HVAC Flat Rate Plumbing, Flat Rate, HVAC price Book, Electrical Price Book, Electrical Flat Rate
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Stay in control of your company’s growth and direction by tracking key performance indicators! With The New Flat Rate you can add a method of tracking customers buying habits. This information will be used to extend the free market process into your call taking, dispatching and marketing departments by showing who buys what.
The New Flat Rate is the #1 Pricing System providing Menu’s for HVAC, Plumbing and Electrical service companies that take the pressure off the technicians and automatically do the selling. With 5 options for every service call, customers choose the level of service they want with no sales resistance, resulting in higher average service tickets, technician consistency and increased referrals. Give your business the push it needs in order to improve sales and profitability, without using any high pressure tactics to scare customers into a sale! Menu Selling is so easy that waiters and waitresses do it every day. You can too. Choose the menu system you need, watch the training video, present the menu.
“Yesterday was my first day in the field with one of my technicians. We went to see a customer… We followed the script, diagnosed the problem. My technician felt the customer would have resistance against the menu pricing, so I looked at my tech anyways and said, “Let’s do this!” We chose to walk in with confidence and presented The New Flat Rate to the customer…. I sold my 1st PLATINUM!!!!!! When we got back to the truck I told my tech, “IF I CAN DO IT, YOU CAN!!!””
“Most of our customers are much happier with the menu pricing as opposed to our old flat rate system. The callbacks are much lower, the upset customers are much lower, & the positive reviews are continuously adding up. The program works as described & has multiplied our ticket averages several times over. We are excited to start the new year with a well-trained TNFR staff of technicians ready on staff. This program works equally as well with our HVAC, electric, & plumbing technicians within our company.”
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APTORA, CALLAHAN ROACH, HVAC, PLUMBING, SERVICE, COOLFRONT, profit strategies, rhino, profit rhino, picture perfect, pp3, how to create your own price book, service sells, service man sales, service technician, plumber, electrician, time and material,
The New Flat Rate works by providing a menu for every task or repair. The technician simply lets the customer choose. No selling required!
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Customers love The New Flat Rate! They love that they now have options! Plumbing, Electrical, and HVAC heaven!
Selling new equipment such as water heaters, hvac systems, or whole house generators becomes as simple for your customer as choosing a new refrigerator from an appliance store. Your customer will ask about new equipment before your technician even mentions it. With The New Flat Rate, equipment menus are available for HVAC, Plumbing, and Electrical!
The New Flat Rate works with quickbooks, successware, service titan, desco, service trade, nci, trade serve, service roundtable, and much more!
OUR MEMBERS REPORT AN AVERAGE OF $200 DOLLARS INCREASE PER SERVICE TICKET WHEN THEY FIRST START USING THE NEW FLAT RATE
Switching from time and material to menu pricing is the best thing you'll ever do! Whether it's HVAC, Electric, or Plumbing contractors can now get paid what they're worth!
The New Flat Rate also provides scripts to help your team sell service agreements! By simply following our easy process your customers will buy new service agreements with virtually no “selling” required and usually in less than 10 seconds.
Whether it's the Plumbing Price Book, HVAC Flat Rate, Plumbing Flat Rate, HVAC price Book, Electrical Price Book, or Electrical Flat Rate we guarantee our products
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