How to Get Electrical Technicians to Sell

How to Get Electrical Technicians to Sell

“It’s always about money — until you make it about something else.” That’s my number one rule when selling anything to a customer. And it’s this rule that I apply when I teach techs to sell products and services to all our customers. So, how can electrical...

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Recruiting Women in the HVAC Industry

Recruiting Women in the HVAC Industry

SNIPS posted a great article quoting Danielle Putnam (The New Flat Rate's President), about Women in the HVAC industry. The article talks about the importance of getting younger people interested in the industry.   CLICK HERE TO CHECK IT...

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Money’s on the Menu

Money’s on the Menu

PHCPPros did an excellent piece on how The New Flat Rate menu pricing works to retain talent, increase profits, and empower customers. They go into detail on the challenges involved in getting technicians to sell, the idea behind the system, and how...

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Menu’s All Over the World

Menu’s All Over the World

This past year my wife Karen and I took a trip to Iceland to celebrate our 40thanniversary. We drove four-wheelers, ate overpriced chocolate, and truly had the time of our lives.  Of course, when you travel to Iceland you have to take a dip in one the of infamous hot...

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How to Get Some Respect

How to Get Some Respect

Rodney Dangerfield quit show business when he was 40 years old. He had been working at making a career out of standup comedy and joke writing from the time he made his first appearance at age 19.  At age 15 he was writing and selling jokes to other comedians, but 25...

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Loyalty is not Prejudice

Loyalty is not Prejudice

For years we as an industry have been focused on one main thing; SALES!  We have worked harder and harder year after year to drive up the average ticket.  So, we trained our team to sell and we got higher price books but, at the end of the day the average service...

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