Day in and day out we have face time with our customers. A little connection can go a long way. In what direction, well, that’s to be determined. If we’re honest, some of the biggest complications for plumbers across America is in fact the customer. There will...
From Customer Aquisition to Customer Retention! My favorite customer is not the new customer, as strange as that may sound, but I can’t have my favorite customer without first getting a new customer. So, let’s say I have a new customer, they called for service, and...
The New Flat Rate’s Definition of Ride Alongs Ride-alongs are arrangements for a manager or owner to spend a shift in the passenger seat of a technicians truck, observing their work, and how they use their menu pricing system. The News Published this article by...
In The Cabinet Maker Profit System Podcast, Dominic Rubino expertly interviews Danielle Putnam in a conversation filled with key information on how to develop systems in your company! To check out more of Cabinet Maker Profit System Podcasts, please visit their site...
Gary’s Plumbing company has happier customers when they use menu pricing! Satisfied and happy customers give better reviews…Fact! When you diagnose a customer’s problem you are finding out what they need, but when you show them a menu they get to choose...
Keeping Your HVAC Employees Happy by ACHR News Podcast | Rodney Koop https://thenewflatrate.com/wp-content/uploads/2018/12/New-Flat-Rate-Rodney-Koop-ACHR-News-1.mp3 The NEWS sat down with Rodney Koop to discuss how to keep employees happy during the holiday season....
