The New Flat Rate Blog

Pricing, selling, and scaling, from contractors who've done it.

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5 min read

Why Contractors Keep Coming Back to MasterMind

We've probably all attended some type of event or training where we left feeling excited and motivated, ready to make all kinds of changes.

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Download the free electrical proposal template from The New Flat Rate

6 min read

Electrical Proposal Template (Good-Better-Best, Free Download)

An electrical proposal template is a document that explains the job, equipment, options, prices, and terms a customer can approve before work begins....

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Plumbing dispatcher reshuffling the board after an emergency call lands on a full schedule

4 min read

Emergency Calls: What Plumbing Dispatch Software Should Do

How do plumbing companies handle emergency calls when the schedule is already full? Not with better routing. The best plumbing dispatch software...

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Homeowner signing a 5-option plumbing proposal

5 min read

Plumbing Proposal Template: How to Write One Homeowners Actually Sign

A homeowner is holding two quotes for the same water heater replacement. The first lists labor hours, a parts total, and one price at the bottom. The...

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Plumber showing a homeowner pricing options on a tablet in her kitchen

7 min read

Plumbing Customer Retention: How to Turn One Service Call Into a Customer for Life

Every plumbing company has a number it never looks at. Not revenue, not average ticket. The percentage of last year's customers who called you again...

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5 min read

Financial Literacy for Contractors: Make Numbers Useful

Busy contractors can still feel broke. When pricing, expenses, and cash are unclear, hard work may not translate into a stable business or the...

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4 min read

Plumbing Estimating Software: Which Kind Do You Need?

What's the best estimating software for a plumbing company? It depends on the work you do. Commercial and new-construction plumbers need takeoff and...

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11 min read

Plumbing Software: The Plumber's Complete Buyer's Guide

Plumbers aren't short on plumbing software options. They're short on straight answers about which ones they actually need. Every platform says it...

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5 min read

Plumbing Scheduling App: Why Your Calendar Keeps Breaking

Your board looks tidy at 7:45 and broken by 11. So you start asking: what's the best scheduling app for a small plumbing business? The honest answer...

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3 min read

We're Headed to New Orleans for MasterMind 2027

We've been busy planning our 2027 Freedom Builders University MasterMind, and I'm pretty excited about everything coming together. We're heading to...

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Pricing, sales, hiring, and the parts of running a service company nobody trains you for — plus training dates before they fill up. Written by people who've actually run one.

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