What a Test Hole Taught Me About Pricing and Integrity
In the attic, on a Georgia summer day, I stared in disbelief as he began to drill a hole in the side of the ductwork. “What are you doing!?” I proclaimed, in a tone attempting to hide my shock. I meant it more as an, “Oh, that’s interesting, what are you doing that for?” Not wanting to lose all credibility, I didn’t want to admit that I didn’t know what a test hole was. As a non-certified, non-HVAC technician, what business did I have being in the attic anyway?
The New Flat Rate Launches AI-Driven Pricing Platform to Help HVACR Contractors Boost Efficiency and Revenue
This innovative platform enhances field technician efficiency by providing instant, customizable pricing options and diagnostic checklists, reducing manual work and increasing customer trust and sales closure rates.
The New Flat Rate Announces New Platform, Providing AI-assisted Pricing Solutions for Residential Service Contractors
The platform represents a major advancement for residential service companies, helping them streamline operations while increasing revenue per call. By harnessing advanced AI, contractors can generate accurate pricing menus directly in the field, giving homeowners clear choices across multiple tiers. This menu-based approach empowers customers to select the option that best fits their needs, goals and budget, often leading to higher-value selections.
The New Flat Rate announces new platform, providing AI-assisted pricing solutions for residential service contractors
The platform represents a major advancement for residential service companies, helping them streamline operations while increasing revenue per call. By harnessing advanced AI, contractors can generate accurate pricing menus directly in the field, giving homeowners clear choices across multiple tiers. This menu-based approach empowers customers to select the option that best fits their needs, goals and budget, often leading to higher-value selections.

Built on Trust and Grown by Heart: The Power of the Family Business
As we wrap up another summer, it’s a meaningful time to pause and reflect. Running a family business is not just about passing down a name, it is about passing down values. These values don’t appear on paper, but they live in every honest handshake, every job done right, and every late-night conversation around the kitchen table about what’s best for the customer.

How to Motivate Installers Without Burnout
If you want better installs, you’ve got to start by motivating the crew doing them. And no, “hurry up” and “don’t mess this up” aren’t leadership strategies. Here’s my suggestion on how to actually light a fire, the good kind, under your install crew:
What’s In Your Bin?
If you’ve ever opened a service van and found five of the same part (but never the one you need), this one’s for you.
Why The New Flat Rate blog?
Our blog provides a vast array of knowledge, tips, and ideas to grow your contracting business. To contractors who are trying to get their technicians to sell, this blog is for you. Menu Pricing is made easy with our Electrical, Plumbing, and HVAC pricing systems in book and iPad form. If you’re interested in The New Flat Rate, please CLICK HERE to visit our main page. You can also REQUEST A FREE ONLINE DEMO HERE.
Our Vision:
To be the #1 Pricing System that provides: stability, profitability, and scalability for service providers worldwide.
Our Mission:
To equip contractors with a system that takes the pressure off their technicians to sell, is easy to implement, and doubles their service sales. To be the most profitable pricing system for our members.
Core Values:
Honesty: Never misrepresent the facts or yourself or your public.
Integrity: Never make a promise you can’t keep.
Common Sense: Be level-headed and use good judgment.
Excellence: Doing one thing better today than we did yesterday.
Be Kind: Even to those who are against you.
