The New Flat Rate Blog

Pricing, selling, and scaling, from contractors who've done it.

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Operations

6 min read

How to Choose the Best Plumbing CRM for Your Business

The best plumbing CRM gives your team a clear customer and job history, makes follow-up easy to automate, works with your field service management...

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4 min read

HVAC Payment Collection: Get Paid Faster

HVAC contractors get paid faster by starting the payment process before the work begins. When the customer knows the price, has approved the work,...

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10 min read

HVAC Software: The Contractor's Complete Buyer's Guide

If you run an HVAC company, somebody is trying to sell you software this week. A rep at the supply house. An ad in your feed. A booth at the next...

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Office manager at a small HVAC company reviewing job invoices and work orders on a laptop

8 min read

What Accounting Software Should an HVAC Company Use?

Accounting software does not make you money. It measures where the money went. And it can only do that honestly if the way the work was sold was...

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4 min read

HVAC Field Service Management Software: What Contractors Get Wrong

Most HVAC contractors choose field service management software by counting features and judging the sales demo. That tells you what a platform can...

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5 min read

What HVAC Brand Should a New Contractor Sell?

There's no single right brand. A new contractor should choose the distributor first, then pick reliable equipment that distributor supports well....

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5 min read

HVAC Dispatching: Why Sending the Closest Tech Isn't Always the Smartest Call

It's 10:30 a.m. Your dispatcher has three calls waiting. One homeowner has no cooling and needs someone there today. Another wants a maintenance...

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3 min read

Does Your HVAC Company Actually Need a CRM? (Or Is Your FSM Already Handling It?)

If you've been to a trade show, hired a growth consultant, or talked to a SaaS rep in the last year, you've probably heard some version of this: "You...

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HVAC contractor reviewing a shortlist of AI tools on a tablet, three marked as worth keeping

3 min read

Is AI Worth It for HVAC and Plumbing Companies?

Yes — but only in about three places.

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