Chloe Sackett

Chloe Sackett is the Marketing Project Manager at The New Flat Rate.

11 min read

Plumbing Software: The Plumber's Complete Buyer's Guide

Plumbers aren't short on plumbing software options. They're short on straight answers about which ones they actually need. Every platform says it runs the whole business, every demo looks good, and most comparison sites list dozens of tools without...

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5 min read

Plumbing Scheduling App: Why Your Calendar Keeps Breaking

Your board looks tidy at 7:45 and broken by 11. So you start asking: what's the best scheduling app for a small plumbing business? The honest answer...

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5 min read

Plumbing Accounting Software: How to Choose One That Shows Which Jobs Make Money

What's the best accounting software for a plumbing business? For most plumbing companies, it's QuickBooks Online. It connects to the most field...

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3 min read

Plumbing Pricing Software: What It Should Do That Your Price Book Can't

Plumbing pricing software should help your tech sell the job, not just look up a price. A price book stores numbers. Good software presents options,...

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10 min read

HVAC Software: The Contractor's Complete Buyer's Guide

If you run an HVAC company, somebody is trying to sell you software this week. A rep at the supply house. An ad in your feed. A booth at the next...

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6 min read

Your ServiceTitan Price Book Isn't the Problem. Here's What Is.

A clean ServiceTitan pricebook won't raise your average ticket on its own, because a pricebook stores prices. It doesn't decide what the homeowner...

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4 min read

Unsold HVAC Estimates: Most Contractors Give Up Too Early (and Leave Revenue on the Table)

Most unsold HVAC estimates aren't lost to a cheaper bid. The homeowner's decision stalled, and nobody called to help them finish it. Good follow-up...

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7 min read

7 HVAC Marketing Strategies That Actually Book Jobs

The marketing that books HVAC jobs is the marketing that puts you in front of people who already need service. That means showing up when a homeowner...

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5 min read

HVAC Service Agreement Software: Do You Need It If You Already Have an FSM?

If you already run ServiceTitan, Housecall Pro, or Jobber, you probably don't need separate HVAC service agreement software. Those platforms manage...

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Get better at the business side.

Pricing, sales, hiring, and the parts of running a service company nobody trains you for — plus training dates before they fill up. Written by people who've actually run one.

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