2 min read
Loyalty is not Prejudice
For years we as an industry have been focused on one main thing; SALES! We have worked harder and harder year after year to drive up the average...
1 min read
Why We Changed- Your Service Tech Called
Your Service tech called and asked you this: “What do we do about our long-time loyal customers?” “I mean, surely if we walk in and show them this...
1 min read
It’s Never Just Anything
Have you ever been in a conversation with one of your office staff or technicians and asked or been asked, “If you could just…?” or “It’s just…”. I...
1 min read
The Ride Along
Many times we as business owners and managers overlook or misuse the power of the ride along. The ride along is traditionally used for the...