3 min read
Matt Koop: Oct 14, 2026, 11:00:01 AM
A few weeks ago I was on the phone with a contractor who was having about as rough a year as you can have.
Read More
2 min read
Matt Koop: Dec 2, 2016, 12:10:10 PM
For years we as an industry have been focused on one main thing; SALES! We have worked harder and harder year after year to drive up the average...
1 min read
Matt Koop: Oct 21, 2016, 10:56:33 AM
Your Service tech called and asked you this: “What do we do about our long-time loyal customers?” “I mean, surely if we walk in and show them this...
1 min read
Matt Koop: Oct 2, 2016, 10:54:05 AM
Have you ever been in a conversation with one of your office staff or technicians and asked or been asked, “If you could just…?” or “It’s just…”. I...
1 min read
Matt Koop: Aug 2, 2016, 9:00:00 AM
Many times we as business owners and managers overlook or misuse the power of the ride along. The ride along is traditionally used for the...
