Melody Chaney

Melody Chaney is the Director of Marketing at The New Flat Rate.

10 min read

Plumbing Service Agreement Template (Free PDF and Word)

A plumbing service agreement is a written contract in which a plumber inspects a customer's water supply and waste removal system on a set schedule — usually once a year — for a recurring monthly or annual fee, with the customer getting priority...

Read More
The New Flat Rate’s free Service Agreement Builder with HVAC selected, showing the Legacy Club agreement preview and the PDF and Word download buttons

9 min read

HVAC Maintenance Agreement Template (Free PDF and Word)

An HVAC maintenance agreement is a written contract in which a contractor services a customer's heating and cooling equipment on a set schedule —...

Read More
Download the free HVAC proposal template from The New Flat Rate

6 min read

HVAC Proposal Template (Good-Better-Best, Free Download)

An HVAC proposal template is a document that shows a customer’s repair or replacement options, prices, warranty, and terms before work begins. Use...

Read More
Plumber tightening a sink drain pipe next to text reading Download Plumbing Proposal Template

6 min read

Plumbing Proposal Template (Good-Better-Best, Free Download)

A plumbing proposal template is a document that shows the work, options, prices, warranty, and terms a customer can approve before a job begins. Use...

Read More
Download the free electrical proposal template from The New Flat Rate

6 min read

Electrical Proposal Template (Good-Better-Best, Free Download)

An electrical proposal template is a document that explains the job, equipment, options, prices, and terms a customer can approve before work begins....

Read More

12 min read

A Beginner's Guide to HVAC Menu Pricing in 2026

Most HVAC business owners already know what menu pricing is. They've heard the pitch: give customers options, and your average ticket goes up. The...

Read More

6 min read

HVAC Dispatching: Why Sending the Closest Tech Isn't Always the Smartest Call

It's 10:30 a.m. Your dispatcher has three calls waiting. One homeowner has no cooling and needs someone there today. Another wants a maintenance...

Read More

Get better at the business side.

Pricing, sales, hiring, and the parts of running a service company nobody trains you for — plus training dates before they fill up. Written by people who've actually run one.

No spam, unsubscribe anytime.