The New Flat Rate Blog

Pricing, selling, and scaling, from contractors who've done it.

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5 min read

How to build HVAC company culture without losing trust

Growing an HVAC business creates a difficult balancing act: employees need to support profitable work without feeling that helping customers has become secondary. HVAC company culture must connect those goals rather than treat them as competing...

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Plumber at a kitchen table showing a homeowner pricing options on a tablet, with a water heater visible in the next room

8 min read

Plumbing Pricing Guide: How to Price Plumbing Jobs Right

Most plumbing pricing guides hand you a national price chart and wish you luck. That chart can't tell you what your shop needs to charge, because it...

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Electrician beside an open breaker panel showing a homeowner pricing options on a tablet

8 min read

Electrical Pricing Guide: How to Price Electrical Jobs Right

Most electricians price the way they were taught: an hourly rate, a parts list, and a number that feels about right for the neighborhood. Then the...

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5 min read

How financial transparency helps HVAC teams own the numbers

An HVAC or plumbing company can stay busy while its employees misunderstand how the business makes money. A large service invoice does not reveal the...

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HVAC technician holding a new capacitor at an open outdoor AC condenser on a summer day

5 min read

What to Charge for an AC Capacitor Replacement

A capacitor is one of the smallest jobs you'll run all summer. It's also one of the easiest to underprice. The part is cheap, the fix is quick, and...

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10 min read

Plumbing Service Agreement Template (Free PDF and Word)

A plumbing service agreement is a written contract in which a plumber inspects a customer's water supply and waste removal system on a set schedule —...

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The New Flat Rate’s free Service Agreement Builder with HVAC selected, showing the Legacy Club agreement preview and the PDF and Word download buttons

9 min read

HVAC Maintenance Agreement Template (Free PDF and Word)

An HVAC maintenance agreement is a written contract in which a contractor services a customer's heating and cooling equipment on a set schedule —...

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Download the free HVAC proposal template from The New Flat Rate

6 min read

HVAC Proposal Template (Good-Better-Best, Free Download)

An HVAC proposal template is a document that shows a customer’s repair or replacement options, prices, warranty, and terms before work begins. Use...

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Plumber tightening a sink drain pipe next to text reading Download Plumbing Proposal Template

6 min read

Plumbing Proposal Template (Good-Better-Best, Free Download)

A plumbing proposal template is a document that shows the work, options, prices, warranty, and terms a customer can approve before a job begins. Use...

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Electrician going over panel upgrade options on a tablet with a homeowner couple at their kitchen table

5 min read

What to Charge for an Electrical Panel Upgrade

A panel upgrade is a big ticket, a full day for your crew, and a job the homeowner will compare against other bids. It's also where a bad price hurts...

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Pricing, sales, hiring, and the parts of running a service company nobody trains you for — plus training dates before they fill up. Written by people who've actually run one.

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