Recruiting Women in the HVAC Industry
SNIPS posted a great article quoting Danielle Putnam (The New Flat Rate's President), about Women in the HVAC industry. The article talks about the...
1 min read
More Choice, More Money: The New Flat Rate App Goes Live
The New Flat Rate Interactive App Offers Easy, Customized Pricing for Home Service Businesses!
2 min read
Dispatching…You’re Not Asking the Right Questions!
Dispatching, the necessary management of the valuable incoming call. The phone is either ringing off the hook or during the slow times we are...
2 min read
To Price or Not to Price
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Common Sense – The Third Pillar
Recently I began the song and dance with a salesman and his ‘manager’ about joining their membership for marketing services.
3 min read
Tech’s Aren’t Chickens
This morning on my commute in I listened to a TED Talk podcast about the subject of the “Pecking Order” in relation to “super” chickens. Now, don’t...
2 min read
Diagnosis For Success
When it comes to diagnostics, isn’t it true technicians can all feel a bit rushed by the home office to get into the home and diagnose the problem...
2 min read
Do You Use a Safety Net?
Around 15 years ago I requested a vinyl siding quote for my home. If I’m taking the time to call around and schedule an hour out of my day to get a...