The New Flat Rate

3 min read

How to Establish Trust with Your Customer

Let's talk about customer trust in the service industry... ACHR The News featured this article by Rodney Koop! Click Here to read it on their site! Or, check it out below…

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3 min read

Key to Repeat Business: Customer Empowerment

PHCP PROS featured this article by Rodney Koop! Click Here to read it on their site! Or, check it out below…

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3 min read

Why You Should Get Out of Your Comfort Zone

Danielle Putnam / President of The New Flat Rate

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3 min read

Golden Faucets Killed the Golden Goose 

Danielle Putnam / President of The New Flat Rate

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3 min read

Change Your Life by Saying Yes to Opportunity!

Danielle Putnam / President of The New Flat Rate

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3 min read

Where Is The Big Money In Maintenance Programs?

Contractor Magazine featured this awesome article by Rodney Koop! Click Here to read it on their site! Or, check it out below...

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3 min read

Plumbers, We Are Not Our Customer

Day in and day out we have face time with our customers. A little connection can go a long way. In what direction, well, that’s to be determined. If...

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4 min read

3 Customer Retention Keys!

From Customer Aquisition to Customer Retention! My favorite customer is not the new customer, as strange as that may sound, but I can’t have my...

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1 min read

Get Better Reviews With Your Plumbing And HVAC Company!

https://youtu.be/MPlZIoile8I

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