Company: The New Flat Rate Title: Vice President Age: 30 Click Here to see NEWS MAGAZINE Matt Koop, Vice President of The New Flat Rate has been recognized as Top 40 Under 40 in The News HVAC Professionals! Matt was quoted saying “Building a true craftsmanship mindset...
“Some guy came out to my house and SAID he fixed my system but it doesn’t even work!” The words every call taker “loves” to hear right? Not! If you are in the heating and cooling industry, it is so easy to skip the test and go on to all the rest of the jobs you have...
In a technical field like HVAC, it can be all too easy for customer service to slip by the wayside. Huge companies might provide their technicians with great training and support but on the other hand can easily lose sight of the importance soft skills and customer...
As an HVAC specialist, your customers are looking to you to help them stay cool. But what about you? Working outside during the hottest months of the year can be tough. Help keep your cool and beat the heat with these tips: Stay Hydrated It’s important to drink water...
Flippers have a lot on their minds. They’ve just invested what is often a hefty chunk of change into a home they hope to make an even bigger chunk of change from when they sell. Every penny counts and there are a lot of different items competing for space on that...
Even though the summer will soon begin to wind down, as a plumber you’ll still be seeing a lot of summer repair jobs. Whether you are starting a new plumbing business or have worked as a plumber for a number of years, it’s helpful to plan ahead and be prepared. Here...
