How to be an Expert
I was on the witness stand being questioned by a $260,000 per year attorney! “Mr. Koop, how much do you think your time is worth?” Now this was back in 1998 and at the time I happened to know this particular attorney was billing his client $125 per hour. I was an...
Selling to the Opposite Sex
We all know that sex sells. Whether you’re a man selling to a woman or a woman selling to a man, there is almost always an awareness of sexual attitudes. As a matter of interest, a study in the early 1960’s said, a man and a woman put together in a room typically...
Our Jobs- A Learned Trade
Think of the greatest sports stars to come out of American baseball history since its genesis in the 18th century. Hank Aaron, Babe Ruth, Willie Mays just to name a few. Not one of these legendary players were born with a glove and leather bound ball in hand. Not...
The Ride Along
Many times we as business owners and managers overlook or misuse the power of the ride along. The ride along is traditionally used for the observation of technicians not meeting the expectations of the company. As leaders and owners of companies the ride along can...Read moreTraditionally, when customers call Plumbing, HVAC, or Electrical service companies, one of the most commonly asked questions is,“How much is this going to cost?”.
