Heart of the Trades: Service Learn to be unforgettable with excellent service Written by: Melody Chaney Director of Marketing at The New Flat Rate Photo: Melody Chaney & Danielle Putnam at WHVACR 2023 Hi. I’m Mel If there’s one thing my 15 years in the...
Get Addicted to Winning A culture of winning is celebrating small accomplishments. Written by: Danielle Putnam Get Addicted to Winning “No, you can’t do it.” This was my personal trainer’s response to my question last January, “Can I lose 15...
2024 Strategic Planning Guide for Contractors Build a culture of success and plan for growth in 2024 by breaking down larger goals into manageable tasks and celebrating small victories. Written by: Melody Chaney If you’ve ever watched the iconic Pixar...
5 Dispatching Strategies to Elevate Your Contracting Business Unveil five key dispatching strategies for contractors seeking to streamline their operations and cut through the chaos. Written by: Melody Chaney Maximize Efficiency in Your Dispatch Process with...
Platinum Mode at Business Uncensored The Service Call Lifecycle session teaches contractors to break down the steps required for a successful service call, and emphasize the importance of establishing clear processes for training technicians for consistent...
Turning Yellow Lights Into Opportunities Ignoring warning signs, or ‘yellow lights,’ can lead to costly consequences. Dive into invaluable lessons from a seasoned contractor to discover how to sidestep costly errors and elevate your business. Written by: Rodney...
