Let’s talk about customer trust in the service industry… ACHR The News featured this article by Rodney Koop! Click Here to read it on their site! Or, check it out below… I have to laugh about a customer in the Washington, D.C., area who told me and the...
PHCP PROS featured this article by Rodney Koop! Click Here to read it on their site! Or, check it out below… Customers want to be in control and it has to be their idea. Telling someone they are empowered still leaves you in control. Now, let’s create an environment...
Contracting Business Magazine featured this article by Rodney Koop! Click Here to read it on their site! Or, check it out below… Great magicians, great swindlers, great politicians: What do they have in common? Soft skills. Well, and some pretty hard skills, also,...
Check out this great announcement in Contractor Magazine HERE… Or, feel free to read below! DALTON, GA – The New Flat Rate, a leading provider of menu-pricing software for residential home service companies, announced today a new training platform is now...
CEO World Magazine featured this article by Danielle Putnam! Click Here to read it on their site! Or, check it out below… Will Smith says it best in his talk about skydiving on YouTube – “Sheer bliss is on the other side of complete fear.” In this YouTube video, Will...
