“Clocking” Profits Written by: Suzanne Wedeven Suzanne Wedeven spends her days coaching home service companies nationwide, helping them identify hidden cash leaks in their operations. One of the biggest culprits? Untracked time. From wasted hours between jobs to...
Stop Scheduling the Wrong Way: Prioritize Calls for Profit and Business Growth Written by: The New Flat Rate For years, home service businesses have relied on outdated scheduling methods—first come, first served or grouping calls by zip code. But the truth is, that...
The Proven Technician Pay Scale System to Keep Your Team and Boost Profits Written by: The New Flat Rate Stop technician turnover with a smarter pay system. If you’re a contractor in the HVAC, plumbing, or electrical industry, you know how hard it can be to...
The Most Important Step in Lean – Changing Your Mindset Written by: Suzanne Wedeven I have always been intrigued by the quote: “Your purpose in life is to serve and help other people.”—Paul Akers If you’ve ever tried implementing the Lean Process, you’ve...
Is All HVAC Software the Same? Written by: The New Flat Rate Introduction There are many HVAC software solutions available. It’s easy to think they all do the same things. They help you manage operations, schedule jobs, and improve efficiency. While that...
