CROSS MY HEART HOPE TO DIE this post is for home service business owners. Two years ago, if you had told any business owner that employees would be more productive working from home than in an office, most would have scoffed and said, “Yeah, right. OKAY.” But the...
In today’s episode, we wanted to share a training video Rodney Koop, founder of The New Flat Rate, recorded in 2017! But don’t shrug off this podcast; the content is still good. We like to say around here, “If it ain’t broke, don’t fix...
As team leaders, it’s our responsibility to encourage our teams and make them feel valued. If we do, our employees will enjoy their jobs more and make better decisions that benefit our business as a whole. But how can we achieve this? And what about when...
Plumbing Perspective posted a great article by our Founder, Rodney Koop. CLICK HERE to check it out, or feel free to read it below. We all see those posts on chat boards about, “My phone doesn’t ring, I’m desperate, what should I do?” Even those of you who have been...
