“We used to charge $525 to replace in warranty coils because we felt responsible that we were the ones that sold it.  Now that we follow the TNFR warranty system, we have techs getting silver and higher options for $2300 and more with happier customers! Wow!!  This system is working great!”

Russel Klara

R&B Climate Control/ Fort Mill, SC

The New Flat Rate pricing system isn’t about marking up a wholesale cost. It’s about a way to sell talent, skill, craftsmanship, and reliability for enough money to the point, where at the highest option chosen by the customer; it gives the technician time to pull up a stool, take his or her time, focus on the full system and really wow the customer with their service. 

The New Flat Rate pricing is a process that the service person can easily learn and since they never try to sell, they never feel the pressure to try to sell or upsell the customer.  This is a very friendly way to do business. 

The New Flat Rate pricing builds the final pricing more like retail, what the customer actually wants and is willing to buy, and you will like this.  The customers show no sales resistance. They don’t ever feel like you are trying to sell them something. 

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