What a Test Hole Taught Me About Pricing and Integrity Written by: Danielle Putnam In the attic, on a Georgia summer day, I stared in disbelief as he began to drill a hole in the side of the ductwork. “What are you doing!?” I proclaimed, in a tone attempting to hide...
Built on Trust and Grown by Heart: The Power of the Family Business Written by: Suzanne Wedeven As we wrap up another summer, it’s a meaningful time to pause and reflect. Running a family business is not just about passing down a name, it is about passing down values....
How to Motivate Installers Without Burnout Written by: Suzanne Wedeven If you want better installs, you’ve got to start by motivating the crew doing them. And no, “hurry up” and “don’t mess this up” aren’t leadership strategies. Here’s my suggestion on how to actually...
What’s In Your Bin? Written by: Suzanne Wedeven Hey there,If you’ve ever opened a service van and found five of the same part (but never the one you need), this one’s for you. Inventory isn’t the most glamorous part of the home service...
Simple Sells: How Home Service Companies Are Closing More Deals by Doing Less Written by: Suzanne Wedeven Home service companies are learning a powerful lesson in a world where everyone’s busy, and attention spans are short: keep it simple, and the sales will...
