2 min read
How to Get Electrical Technicians to Sell
The New Flat Rate: Jun 15, 2018, 9:00:00 AM
The New Flat Rate: Jun 15, 2018, 9:00:00 AM
Recruiting Women in the HVAC Industry
The New Flat Rate: Jun 14, 2018, 5:22:53 PM
SNIPS posted a great article quoting Danielle Putnam (The New Flat Rate's President), about Women in the HVAC industry. The article talks about the...
1 min read
More Choice, More Money: The New Flat Rate App Goes Live
The New Flat Rate: Jan 2, 2018, 12:37:28 PM
The New Flat Rate Interactive App Offers Easy, Customized Pricing for Home Service Businesses!
3 min read
Menu’s All Over the World
Rodney Koop: May 19, 2017, 12:32:28 PM
This past year my wife Karen and I took a trip to Iceland to celebrate our 40thanniversary. We drove four-wheelers, ate overpriced chocolate, and...
How to Start Using Menu Pricing in Your Company
The New Flat Rate: May 2, 2017, 12:57:14 PM
https://youtu.be/1ycT33j1Axc
2 min read
Dispatching…You’re Not Asking the Right Questions!
The New Flat Rate: May 2, 2017, 12:25:02 PM
Dispatching, the necessary management of the valuable incoming call. The phone is either ringing off the hook or during the slow times we are...
2 min read
Loyalty is not Prejudice
Matt Koop: Dec 2, 2016, 12:10:10 PM
For years we as an industry have been focused on one main thing; SALES! We have worked harder and harder year after year to drive up the average...
1 min read
Why We Changed- Your Service Tech Called
Matt Koop: Oct 21, 2016, 10:56:33 AM
Your Service tech called and asked you this: “What do we do about our long-time loyal customers?” “I mean, surely if we walk in and show them this...
1 min read
It’s Never Just Anything
Matt Koop: Oct 2, 2016, 10:54:05 AM
Have you ever been in a conversation with one of your office staff or technicians and asked or been asked, “If you could just…?” or “It’s just…”. I...