Plumbers, We Are Not Our Customer
Day in and day out we have face time with our customers. A little connection can go a long way. In what direction, well, that’s to be determined. If we’re honest, some of the biggest complications for plumbers across America is in fact the customer. There will...
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3 Customer Retention Keys!
From Customer Aquisition to Customer Retention! My favorite customer is not the new customer, as strange as that may sound, but I can’t have my favorite customer without first getting a new customer. So, let’s say I have a new customer, they called for service, and...
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Doing Ride-Alongs With Your Technicians… Does It Make You A Better Leader?
The New Flat Rate's Definition of Ride AlongsRide-alongs are arrangements for a manager or owner to spend a shift in the passenger seat of a technicians truck, observing their work, and how they use their menu pricing system. The News Published this...
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How to Develop Systems in Your Company…And Follow Through!
In The Cabinet Maker Profit System Podcast, Dominic Rubino expertly interviews Danielle Putnam in a conversation filled with key information on how to develop systems in your company! To check out more of Cabinet Maker Profit System Podcasts, please visit...
read moreGet Better Reviews with Your Plumbing and HVAC Company!
Gary's Plumbing company has happier customers when they use menu pricing! Satisfied and happy customers give better reviews...Fact! When you diagnose a customer’s problem you are finding out what they need, but when you show them a menu...
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Keeping Your HVAC Employees Happy
The NEWS sat down with Rodney Koop to discuss how to keep employees happy during the holiday season. Check it out here, or Click Here to listen in on their site....
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The New Flat Rate Hosts Free Profit Boosting Seminar in Phoenix Dec. 4
PHOENIX, Nov. 20, 2018 /PRNewswire/ -- The New Flat Rate, a leading provider of menu pricing for residential home service companies, is bringing its smart pricing seminar, The Future of Flat Rate Pricing, to Phoenix on Dec. 4 at the Hilton Garden Inn...
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Why The New Flat Rate blog?
Our blog provides a vast array of knowledge, tips, and ideas to grow your contracting business. To contractors who are trying to get their technicians to sell, this blog is for you. Menu Pricing is made easy with our Electrical, Plumbing, and HVAC pricing systems in book and iPad form. If you’re interested in The New Flat Rate, please CLICK HERE to visit our main page. You can also REQUEST A FREE ONLINE DEMO HERE.
Our Vision:
To be the #1 Pricing System that provides: stability, profitability, and scalability for service providers worldwide.
Our Mission:
To equip contractors with a system that takes the pressure off their technicians to sell, is easy to implement, and doubles their service sales. To be the most profitable pricing system for our members.
Core Values:
Honesty: Never misrepresent the facts or yourself or your public.
Integrity: Never make a promise you can’t keep.
Common Sense: Be level-headed and use good judgment.
Excellence: Doing one thing better today than we did yesterday.
Be Kind: Even to those who are against you.