I met a guy, a home service contractor, at a gas station driving a brand-spanking new GMC Yukon Denali, who told me it gets 45 miles to the gallon. He also told me he gets his home service technicians to sell. That should've told me something. So, I had to...

electrical business “It’s always about money — until you make it about something else.” That’s my number one rule when selling anything to a customer. And it’s this rule that I apply when I teach techs to sell products and services to all our customers....

SNIPS posted a great article quoting Danielle Putnam (The New Flat Rate's President), about Women in the HVAC industry. The article talks about the importance of getting younger people interested in the industry.   CLICK HERE TO CHECK IT...

coolfront PHCPPros did an excellent piece on how The New Flat Rate menu pricing works to retain talent, increase profits, and empower customers. They go into detail on the challenges involved in getting technicians to sell, the idea behind the system, and...

The New Flat Rate Interactive App Offers Easy, Customized Pricing for Home Service Businesses! The New Flat Rate, leading provider of menu pricing for residential home service companies, is now flat out easy to use with the launch of a new interactive app for iPads...

This past year my wife Karen and I took a trip to Iceland to celebrate our 40thanniversary. We drove four-wheelers, ate overpriced chocolate, and truly had the time of our lives.  Of course, when you travel to Iceland you have to take a dip in one the of infamous hot...