The Ups and Downs of Fast Growth: Welcome to the Amusement Park of Home Services Written by: Suzanne Wedeven Fast growth in plumbing, HVAC, electrical, and drain cleaning companies feels a lot like stepping into an amusement park. It’s loud, fast, unpredictable...
Built on Trust and Grown by Heart: The Power of the Family Business Written by: Suzanne Wedeven As we wrap up another summer, it’s a meaningful time to pause and reflect. Running a family business is not just about passing down a name, it is about passing down values....
How to Motivate Installers Without Burnout Written by: Suzanne Wedeven If you want better installs, you’ve got to start by motivating the crew doing them. And no, “hurry up” and “don’t mess this up” aren’t leadership strategies. Here’s my suggestion on how to actually...
Simple Sells: How Home Service Companies Are Closing More Deals by Doing Less Written by: Suzanne Wedeven Home service companies are learning a powerful lesson in a world where everyone’s busy, and attention spans are short: keep it simple, and the sales will...
Help Wanted: SANITY! Written by: Suzanne Wedeven For those who remember Father Knows Best, the image of co-workers chatting around the water cooler brings back a sense of simplicity and structure. On the show, Jim Anderson – the father figure played by Robert Young –...
