A Plumbers Guide: From Flat Rate Pricing to Menu Pricing
Written by: The New Flat Rate
Running a plumbing business is more than fixing leaks and unclogging drains; it’s about casting a vision for exceptional service, growing profits, and cultivating a team that’s not just present but passionate. As the navigator of this ship, your role is to chart the course, providing strategic direction and the necessary tools—like plumbing flat rate pricing software—to ensure success for your technicians and your business.
The History of Flat Rate Pricing for Plumbers
The journey from traditional Time and Material to Flat Rate Pricing has been a significant evolution in the plumbing industry.
Historically, Plumbing Contractors relied on the Time and Material method, which shifted to Flat Rate pricing as a standard approach. However, using plumbing flat rate price books presented its own challenges, primarily the pressure on service technicians to upsell to increase revenue during home visits. This approach often led to a disconnect between technicians and customers, as the emphasis was more on selling rather than servicing.
Recognizing these challenges, The New Flat Rate took an innovative step forward by re-evaluating traditional flat rate models. The introduction of Menu Pricing marked a pivotal change.
Why Opt for Menu Pricing?
The Game-Changing Tool for Plumbers
Menu pricing is not just a methodology; it’s a transformative tool, like Thor’s hammer for plumbers. Using a done-for-you menu as your plumbing flat rate system focuses on selling your talent, skill, and reliability without traditional sales tactics. Customers can choose from multiple service levels for every repair, empowering them with options while enhancing their overall satisfaction.
How it works in the field:
1. Diagnose: Your technicians pinpoint the issue, applying their expertise to identify the core problem.
2. Find the Automatic Menu: They open the TNFR app (a menu-based plumbing flat rate price book) and navigate to the correct repair or replacement option.
3. Present: Your tech shows the menu to your customer, who happily upsells themselves. If they choose a higher option, it includes better warranties and added wrench turning time, which gives your tech the ability to really wow your customer.
4. Execute: Following the customer’s selection, your tech delivers the service, showcasing their skill and professionalism.
5. Benefit: Increases your profit, Is easy for your techs to use, and your customer loves the ability to choose what’s best for them. See Plumbing Case Study
Pro and Con: Implementing Menu Pricing as your Plumbing Price Book
Pro: Helps you perfect your service calls to get the best results
- Easy to Use
- Increased Profit
- Higher Customer Satisfaction
- Less “How do I price this job” questions
Con: Requires team commitment
Your technicians are the heart and soul of your business, but it’s not always easy to get them on board with a new way of doing things.
90% of companies who purchased The New Flat Rate’s menu pricing system never tried it before canceling.
A Simple Solution
To combat this problem, The New Flat Rate has a two-day Training & Implementation class and other onboarding options to confidently teach plumbers how to use the plumbing price book (app) and expand their skill level. When the whole team is on board, nothing can stop you.
Quick Links: Elevate Your Business with The New Flat Rate
Use menu pricing (the ultimate plumbing flat rate pricing software) to enhance your customers’ experience, empower your technicians, and drive your business toward excellence. This strategic shift is not just a change in pricing; it’s a commitment to change in order to achieve a desired outcome.
How to Use The New Flat Rate’s Menu Pricing System
Your Next Step: Upgrade Your Business with The New Flat Rate
Now’s the time to bring your plumbing business into the future with The New Flat Rate. Adopt menu pricing to better your services, empower your technicians, build stronger customer ties, and lift your business higher. This change is more than just new prices; it’s a pledge to be the best and a big step towards being a leader in the plumbing world.
Conclusion:
Switching to menu pricing with The New Flat Rate isn’t just changing how you charge; it’s about upgrading your whole business. It’s a move towards better service, happier employees, and customers who come back time and again. Make the switch and see your plumbing business thrive.
Call us or email us at 706.259.8892 | info@thenewflatrate.com