Attend this workshop, to learn how to stop letting your competitors steal your customers!

 

Live Virtual Training

Topic: How Much is a New One? (Learn how to answer your customers questions
When: July 9, 2020 / 12:30-4:30 EST
Cost: $295 per company
Training by Matt Koop / Nation Wide Technician and Management Trainer
Who should attend? (Managers, Techs, and Owners will get shiploads of content from this workshop)! Open to all trades: Plumbing, Electrical, and HVAC!

Topics will revolve around how to go about a customer’s question, “How Much is a New One?” to best take care of them.  Matt will talk about the new prospects of making money with add ons or things you can do before putting in the big equipment.  For example, sometimes the customer will choose a nice new piece of equipment, but it isn’t drop-in ready…the entire system might need updating in order for that equipment to be compatible. 

The industry teaches that all the money is on big install projects, but there is a lot of money in pre install add ons to prep for future installs.

Also covered during the workshop:  spreading the burden over time—how do you make money when financing isn’t available?  Create the terms without the liability.  Utilize long-term projects to fill your schedule and have ongoing cashflow. 

For example in plumbing-performing whole house repipes or water treatment in stages.  

For HVAC-prepping for equipment by starting with duct work and filtration

For electrical—standby generator on their house; their main electrical panel might be 30 years old. Do we need to get the electrical panel replacement today and prep for the generator tomorrow?

Aside from equipment not being drop in ready, many contractors are also saying that due to the virus, they are running into equipment shortages; this workshop will give tools to serve the customers despite the shortages. 

Training by Matt Koop

Previously a Master technician, Matt Koop is the VP of Training & Implementation for The New Flat Rate. Throughout his career, he has expanded his expertise through professional training with industry leaders. He trains technicians, contractors, and dispatchers on how to implement new systems (such as Fluid Dispatching) into their companies.

Spread the burden over time:  How do you make money and retain customers when whole project financing is not available?  The industry is always looking at moving equipment, but most top end equipment is not drop in ready.  Utilize long-term projects to fill your schedule and have ongoing cashflow.