BUSINESS UNCENSORED LINEUP 

7:00-8:15am Full Breakfast

8:30-9:00am Do You Have the Guts to Go 88mph?

Yet nothing happens for any of them or any importance until they move.  Are you willing to move?  Because if you are then boy do I have a plan for you.  Come find out three key things you can do right now to be ready for BU.

9:00-10:00am Flux Capacitor—The Power & Purpose in Supercharged Verbal Packaging

English?  Spanish?  French?  German?  Whatever language is The New Flat Rate menu in?  The answer is simple.  We didn’t change the language; we changed the delivery.  Now we focus on simple, fast ways to help the customer understand the concerns along with the value we can bring by doing our best work.  Come to this session for tips and tricks to full use adaptation.  Here’s a tip:  when talking about value, focus on your knowledge, wisdom, expertise, skill, and craftsmanship. 

10:30-11:30am Breakout Sessions

A:  Being a Great Leader Through Personal Communication

4 Steps to Conflict Resolution without judgement:  Leader should go directly to the person with whom there is a conflict

1. Tell the facts
2. Tell how you feel about the facts
3. Tell what you want
4. Tell the person the consequences or benefits of granting your request

B:  Design Your Marketing Almanac

Design your marketing almanac

1. Determine revenue goal
2. Put on calendar
3. Perform campaign
4. Test
5. Do it again

C:  Beyond Service—Closing the Sale

11:30am-12:30pm Lunch

1:00-2:00pm The Service Call Lifecycle

Have you ever dreaded hiring a new field tech because of all the skill and time needed to spend training the team?  Let’s face it.  One year is usually the minimum!  Today’s tip is start by teaching them to log into their device.  That way, they might show up at the right address.  Don’t forget to write it down!  Come to this session to get the ins and outs needed for fast, duplicatable success with our service call lifecycle. 

2:30-3:30pm Breakouts

D:  Inventory Management

E:  Contingency Planning—Is Your Business Prepared to Run without You?

When everything goes right, it’s a great day.  But how can we make every day a great day, even when things don’t always go right? Use contingency planning to eliminate bad days: bad days are simply a word we use when things didn’t go as we planned.  So, let’s have a plan for when things don’t go right.  To run a wire or pipe through a wall, you have to cut a hole.  What happens when someone put the hole in the wrong place? Do you have a plan? Can the mistake be fixed, or can you pivot with a new plan?  Come to BU and learn how to turn bad days into opportunities based on contingency planning!

F:  Pay Scales that Motivate

Do not be held hostage to your payroll plans of the past.  The hiring and retention landscape has drastically changed over the past 2 years.  Start evaluating your payscales by surveying the true wishes, wants, and goals of your team and employees.  Then, look at what you’re willing to do based on ease of gradient.  Offer a percentage of paid tickets, a bonus scale based on TNFR menu levels sold, or straight pay based on quotas met. 

4:00-5:00pm Fixing Your Future without a DeLorean

Do you have a sharable vision of your company?  Does your team know that vision?  Grow your leadership so you can bring your team into the future with you.  The must-have tools you’ll need to drive you there without a DeLorean are:

1. Process template
2. Org chart for six months
3. Score card

?7:00-8:15am Full Breakfast

8:30-9:30am Keynote Speaker

9:45-10:45am Freedom Builders University

11:00am-12:00pm Breakouts

G:  How to Manage Your Numbers with Tracking and Analytics

Tracking and analytics may seem unnecessary, but what if I told you that you were losing money for every service call you were running?

Start by tracking one new process a month: service call durations, sales are closing, or callbacks, and take down some brief information. You can add that to a shared document like a google spreadsheet that your appropriate team members can see, then evaluate at the end of each month to see how you can improve. 

Come to this session at BU and we’ll show you how to use all the data you’re collecting in the meantime.

H:  Marketing That’s Working Now—Field Service Marketing—What’s Hot in Marketing?

Tell your story through simple easy to do marketing strategies

Clarity wins over creativity every time, so having a clear message about what you do, where you service, and why you’re the best option for your area is the easiest way to grow your business in your community. At this session at BU, we’re going to show you three easy ways to clarify, construct, and communicate your message without overloading your schedule or your budget.

I:  Valuation of Your Business

The big “What if?”  What If I wanted to sell my business?  What would it be worth?  There are a few simple key ingredients that every buyer wants to know, and a blueprint can help you know and deliver those ingredients.  

1.  How much money is the owner taking out as “perks” that could be recategorized as profit?
2. What is your recurring revenue today and opportunity for continued years?
3. A written book of processes and EBITDA

12:00-1:00pm Lunch

1:00-2:00pm Making Money with Extended Diagnostics

2:30-3:30pm No Plutonium?!  Surviving without Product

Doom and gloom or wine and roses, the future can be viewed through many lenses, but one thing we know is that for the immediate future, we are having trouble getting products, equipment, materials, parts, and even trucks, not to mention employees.  It’s time to evaluate powerful methods of surviving without things we took for granted a few years ago.  Step one: determine what products or services you are capable of offering to consumers.  Step 2: prioritize them in terms of the most profitable offers with the least available inventory.  Example: maybe you can’t get water heaters in your area for the next 8 months.  Can you teach solar water heating methods and get paid for it? Or could you put together water heating “kits” that you could sell to consumers?   Or maybe “Build your own solar water heater out of things in your garage.”  This costs you very little to produce, and the profit is extreme once it is an automated product.  I want to show you 7 extreme methods to be profitable in a supplier famine.

4:00-5:00pm Go Back to the Future with the Millionaire Mindset

If you could know one thing that would affect you today and for the rest of your life, what would it be? If you are a simple, uncomplicated person maybe you just want to know one thing, the dates and results of this year’s baseball games. 

Would that be worth  million dollars or perhaps allow you to rub shoulders with the top 10 billionaires world wide?

The millionaire mindset thinks like that,  what could be with the right information.  Here’s something that you can do today to join that private jet club.  And it only takes just a little work each day and enough time.  Take $1000 dollars and find a way to double it each month.  By the end of the year you will have $2 million and 48 dollars.  Just a little work and 12 months.  A little work and some time and you can change your world. Let me show you five more ways to get what you want.

5:30pm-7:30pm Happy Hour and Awards