As you can see our menu pricing flat rate book is very different from other systems. Furthermore, unlike time and material or typical flat rate books, this is a system that allows the customer to choose the level of service they want. As a result, service sales increase exponentially! For that reason, take a look at all the different ways you can wrap your head around this system below!

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706.259.8892

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Are warranties killing your business? Losing money by not charging the right price? Have an outdated flat rate book? Do your technicians not upsell? Is your office staff trying to convince you to go paperless? Does your average service ticket need to go up? Well thenthis is a great place to start.

The New Flat Rate is a process development company. We completely fix the problem by providing a menu pricing flat rate book/app that does the selling for the technician by offering the customer 5 options. As a result the technician can focus on what they’re best at: diagnosing, and fixing things. Consequently the customer can enjoy choosing the best option for them, and you can enjoy your service sales doubling. What does this system need to include to work for you?

“Yesterday was my first day in the field with one of my technicians. We went to see a customer… We followed the script, diagnosed the problem. My technician felt the customer would have resistance against the menu pricing, so I looked at my tech anyways and said, “Let’s do this!” We chose to walk in with confidence and presented The New Flat Rate to the customer… I sold my 1st PLATINUM!!!!! When we got back to the truck I told my tech, “IF I CAN DO IT, YOU CAN!!!””

-Robert Castelao RC Plumbing Services / Torrance, CA