The list is seven ways to keep good techs: time, a positive place to work, a simple incentive program, saying thank you out loud, asking what they would change, fair base pay, and something on the calendar that isn’t work.
Read it and you will nod at all seven. That is the problem — nodding isn’t a plan, and nobody fixes seven things at once.
So we built the check. Seven questions about what actually happens in your shop, and an answer: which one is costing you people, and what to do about that one first.
