None of the seven are about effort. Every one of them is something a tech does because nobody ever gave them a different way to do it.
You’ll recognise a few of them straight away — presenting only one price, discounting the second a customer pushes back, leaving without ever mentioning a service agreement.
Tell us where to send it and you’ll get the checklist plus a page where you tick the ones happening on your calls. Put your calls-per-week number in and it shows you how often each leak is costing you, with the fix underneath. Print it, or hand it to a manager.
