The Process Writing Kit — and a page that fills in the blank template for you.

Stop answering the same question twice

process-writing-kit-product-shot

Every owner has a handful of questions that come back every week. Where do we keep the spare capacitors. What do we charge after hours. What happens when a customer calls back about a job we already did. Each one takes ninety seconds. Together they are the reason you cannot take a day off.

The kit fixes that one process at a time, in four steps: write it, test it, tweak it, implement it.

A PDF cannot let you type in the blank template, so we built that part as a page. You will get the link in the same email as the kit — pick a starting point, write your steps, pick the Monday you will roll it out, and print it.

WHAT YOU GET

  • ✓The clipboard method — how to catch a process in the moment instead of promising yourself you will write it later
  • ✓A blank one-page template: title, description, steps, desired outcome
  • ✓Two worked examples from a real shop — hiring a tech, and onboarding a new employee
  • ✓A six-week implementation roadmap, so the process gets used instead of filed
  • ✓Matt Koop’s rule that saves you rewriting all of it in two years: write for the position, not the person