Our Story…
Over 100 million dollars has been spent teaching Plumbers, Electricians and HVAC techs to sell and upsell. Surprisingly, they still do not sell and upsell in the home? After 20 years of trying to get service men and women to sell in the home I gave up. Consequently, I accidently stumbled on the secret to success in sales: The Menu Pricing System!
Give your technicians The New Flat Rate Menu Pricing System and never again have to say, “Why didn’t you sell them something else?”
The first selling tool that actually sells. Probably the only selling tool that actually sells.
Our Mission:
To equip contractors with a menu pricing system. One that takes the pressure off their technicians to sell, is easy to implement and doubles their service sales. To be the most profitable pricing system for our members.
Let’s Chat!
Call us at 706-259-8892 or email us at [email protected]!
Get To Know The Team…

RODNEY KOOP
Founder
Fun Fact: taught at the juvenile detention center every week for 2 years Hobby: Woodworking

DANIELLE PUTNAM
CEO
Fun Fact: I once broke my hand while playing Soccer Hobby: Snowboarding and hiking with family

MATT KOOP
VP + Trainer
Fun Fact: I once offered to buy a house for $20k and got it!
Hobby: Grilling & boating

KERI DAVIS
Account Executive
Fun Fact: I owned a kickboxing gym for 5yrs.
Hobby: family time and kickboxing
SKY REAGAN
Account Executive
Fun Fact: I ran the hurdles for my high school track team.
Hobby: Travel around the world to different countries with my husband.
SUZANNE WEDEVEN
Success Coach
Fun Fact: I just keep chatting!
Hobby: Shopping
ROB MATHENY
Field Service Trainer
Fun Fact: I like to write poetry. #plumbingpoet Hobby: I play the Ukulele
MELODY CHANEY
Director of Marketing & Sales
Fun Fact: I once drove 60 lbs of live crawfish from Oregon to Colorado Hobby: Dirt biking at sunset
CYNTHIA WILSON
Director of Operations
Fun Fact: I once fronted a punk rock band and wrote my own songs!
Hobby: I love to travel then recreate great meals at home
AUTUMN COBB
Training Dept. & VP Executive Assistant
Fun Fact: I was an extra in the movie “The Hunger Games: Catching Fire.”
Hobby: Songwriting & music production
LISA CROSS
Executive Assistant
Fun Fact: I am a Licensed Cosmetologist.
Hobby: I enjoy laser cutting my own home decor, fishing and going on cruises.
NICOLE FLOWERS
Account Manager
Fun Fact: I once got to perform in the Macy’s Thanksgiving day Parade
Hobby: When I have time I love to Read.
KRISTY HARDIN
Tradeshows & Events
Fun Fact: The only book I’ve ever read twice is Why Won’t They Pay Me What I’m Worth.
Hobby: I love College Football, Music, Rollerblading, Camping, and the Beach.
YOMI BAMIDELE
Training Department Coordinator
Fun Fact:I love staying around people as long as I don’t have to talk
Hobby: Drumming
ADAM PAYNE
Tech Support
Fun Fact: My wife and I have a soft spot for stray dogs and finding them forever homes.
Hobby: I live in a log cabin in the woods and enjoy working on and improving it.
RUSS FRANKLIN
Member Experience Rep Lead
Fun Fact: I married the girl next door and my best friend and have 2 wonderful children.
Hobby: Golfing, History, and Guns lots of Guns
NATALIE KOOP
Marketing Assistant
Fun Fact: My birthday is on Halloween!! Hobby: Artist of all the arts
MIKE THOMPSON
Graphic & Video Editor
Hobby: I like to play music!
MELODIE BYRNE
Communications Deployment
Fun Fact: I jumped out of an airplane 8 times. Hobby: I watch a lot of K Dramas in my spare time!
More About The New Flat Rate Menu Pricing System….
We help residential service contractors nationwide by providing a menu pricing system for them to use with their customers. Available in printed book or digital iPad formats. When using menu pricing, technicians can easily present multiple options to their customers on every repair job. Thus, customers choose the level of service that best fits their budget.
To Sum Up, I Know What It’s Like To Be Frustrated…
Thank you so much for your interest in The New Flat Rate’s menu pricing system. I know what it’s like to be frustrated while struggling to do the right thing in your business. Because I’ve been there. And that’s why we started The New Flat Rate. Thus we created the menu pricing system. As an example, here’s three things The New Flat Rate can do for you.
1) Money – You must generate serious cash out of every service or replacement opportunity.
2) Marketing – You need business coming in from customers who can afford to pay you what you’re worth
When using a menu pricing system, you can begin to track the buying patterns of your customers! Threfore you have access analytics that weren’t possible before. Want to know which neighborhoods are always Platinum buyers? Want to know which customers never say no to an option? Henceforth, analytics are the blueprint, your pre-written pathway to marketing.
3) Team (Technicians) – You need quality technicians and they are getting scarce