Written by: Yomi Bamidele
When Anderson Heating & Air signed up for a customized TNFR Ride-Along Support Package, they knew it included four in-person visits with one of our trainers.
What they didn’t expect was how quickly things would change.
We’re currently on their third visit, and what happened this past week is a perfect example of why real-time, in-the-field training works.
On Monday, the team at Anderson Heating & Air shared a familiar frustration:
there were no leads on the board.
Instead of waiting for the phone to ring, we helped them create opportunities.
Our trainer, Matt, walked the team through simple Winter Start-Up lead ideas that fit naturally into the calls they were already running.
By Tuesday?
Every technician had a lead booked.
That same Tuesday morning, Matt spent three hours working directly with the team, focusing on how to use TNFR’s Non-Sold System Tune-Up Script.
The goal wasn’t pressure or upselling—it was clarity.
Teaching technicians how to:
Identify real opportunities
Present options confidently
Let the customer decide
The result spoke for itself.
One $89 Winter Start-Up call closed as a $1,209 Gold Option—same day.
This is exactly what the Ride-Along Support Package is designed to do.
Create opportunities when the schedule looks empty
Maximize the calls already coming in
Train technicians in real time, on real jobs, with real customers
Anderson Heating & Air still has one visit left, but the impact is already clear:
opportunities created, options presented, profits made.
That’s what happens when TNFR is in the field with your team.
If you’d like to explore how a TNFR Ride-Along Support Package could help your company generate more opportunities and increase ticket averages, we’re happy to share more details.
You can reach out to our team to learn more by calling us at 706.259.8892 OR email us at info@thenewflatrate.com.
However, if you are ready to get the ball rolling, simply schedule by clicking the button below!