An Attitude of Gratitude

An Attitude of Gratitude

Written by: Suzanne Wedeven

December always has a way of slowing us down. The calls might not come in as hot. The service vans might return to the shop a little earlier. The rush of summer and fall fades, and we find ourselves looking back on a year that pushed us, taught us, stretched us, and somehow grew us.  This is the moment where gratitude matters most.

Not the kind of gratitude that gets printed on a holiday card, but the real kind. The kind that is noticed in our tone, our presence, our conversations, and in how we show up for each other and our customers.

“Gratitude turns what we have into enough.” — Anonymous

In the home service world, we live in the "real".
·       Real homes.
·       Real commercial properties.
·       Real people.
·       Real late-night calls.
·       Real problems.
·       Real solutions.

There’s no pretending here. And because of that, gratitude hits differently. It’s grounded, not glittered.

A Moment to Reflect

Think back over this year:

• The first-day apprentice who is slowly but surely finding his footing.
• The dispatcher who became the voice of your company more times than you can count.
• The technician who kept pushing even on days the job took more than it gave.
• The customer who left a review that reminded you why this work matters.
• The times the team laughed in the parking lot before heading out.
• The job you weren’t sure you’d win, BUT YOU DID!
• The job that went sideways, and still taught you something valuable.

This year wasn’t perfect, no year is. But it was your year. And it meant something.

Gratitude is Leadership

Gratitude isn’t soft. Its strength. It is the choice to look at what is working and build on it. It sounds like:

• “I see you.”
• “I appreciate you.”
• “Thank you for showing up.”
• “It mattered.”

“Feeling gratitude and not expressing it is like wrapping a present and not giving it.”

— William Arthur Ward

Whether you run the company, lead a crew, or hold a wrench, you have someone you can honor this month.

A Simple, Actionable December Practice

Here is something small that makes a significant impact: Write three notes of appreciation each week for the rest of December.

• One to someone on your team.
• One to a customer.
• One to someone in your personal life.

It can be a text, a card, a voice message, or a quick conversation by the coffee pot. Keep it honest. Keep it specific. Keep it real.

Something like:

“I just want to tell you I appreciate how steady you’ve been this year. Your consistency makes a difference, even on days we don’t say it.”

Or:

“Thank you for trusting us with your home. We don’t take that lightly.”

Gratitude given is rarely forgotten.

Closing 2025 with Intention

As we wrap this year, remember: You don’t need more to be proud of what you’ve built. You just need to see it clearly. And the best way to see it is to give thanks for it.

“What we appreciate, appreciates.” — Lynne Twist

Here’s to steady hands. Here’s to good work. Here’s to homes made safer, warmer, cleaner, and more comfortable this year.  Here’s to the people who made it possible.

See you in 2026: stronger, steadier, and grateful.

Want to Chat?

Give me a call at 706-309-1978.