David Hutton came to The New Flat Rate out of desperation to save his business. With only $10,000-$15,000 left in the bank, it was a big initial investment for him to make. But numbers don’t lie, and his numbers were telling him Hutton Power & Light needed to make more money.

By implementing Menu Pricing, Hutton Power & Light easily doubled their average service ticket.

“It saved our business.” – David Hutton, Owner of Hutton Power & Light

Rodney Dunlap, the owner of Repair USA, encountered a common issue among home service contractors: underpricing maintenance services. This led to an average loss of $125 per maintenance job, with Dunlap heavily relying on replacement calls to generate revenue.

However, everything changed when he joined forces with The New Flat Rate and adopted their Menu Pricing approach. Now, his maintenance calls have become profitable, as customers opt for higher service options than the base repair, creating more work for the technicians. The beauty of this approach lies in the fact that there is no selling pressure or stress on the tech’s part since the customers themselves choose the level of service they desire.

“It’s a win-win!” – Rodney Dunlap, Owner of Repair USA

After implementing The New Flat Rate, Nathan Padilla, owner of Prime Plumbing & Heating, Inc., was able to expand his small business by hiring a CSR and an office manager. Not only was adding two additional salaries a big commitment, but also a big achievement for his plumbing and HVAC business. 

“Hiring those two positions has freed me up to grow our business.” – Nathan Padilla, Prime Plumbing & Heating, Inc.