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CSR Workshop

09/10/2019 All day

The most synergetic + LIVE + interactive + VIRTUAL TRAINING event of the century

October 9th / 12:00 – 3:30PM EST

Hosted by Danielle Putnam, President of The New Flat Rate and Steve Coscia, Owner of Coscia Communications

Attention CSR’s!… Attendees Will Learn To…

  • Maximize the first impression during every phone interaction

  •  Transform angry callers into fans

  • Boost revenue opportunities using proven techniques that customers can’t ignore

  • Develop powerful scripts that shift customer focus from “price” to “value”

  • Reduce stress & increase productivity for your customer service team

  • Double or triple referral rates…for free